Privacy Policy

Who are we?

ND Holdings Limited t/a ND Estates and ND Luxury Living is based in St Helier, Jersey and deals on the Sales and Lettings of Real Estate in the Island of Jersey. ND Holdings Limited registered office is situated at First Floor, Tower House, Bellozanne Road, St Helier, and operates its head office from 8b Spectrum, Gloucester Street, St Helier, Jersey,JE2 3DB.

Who owns this website?

 ND Holdings Limited owns this website.

This privacy notice discloses the privacy practices for ND Estates on our website, www.ndestates.com

This privacy notice applies solely to information collected by this web site and to your user account. It will notify you of the following:

  • What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
  • What choices are available to you regarding the use of your data.
  • The security procedures in place to protect the misuse of your information.
  • How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site, except where stated. We only have access to/collect information that you voluntarily give us via email, telephone, form submission on this website or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfil your request.

Unless you ask us not to, we may contact you via email in the future to tell you about changes to this privacy policy.

Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by managing your profile on this website, contacting us via the contact forms, email address or phone number given on our website or by unsubscribing from our mailings:

  • See what data we have about you, if any.
  • Change/correct any data we have about you. For instance if you are looking for a property and your criteria changes, for example you are granted a larger sum on your mortgage, you can update your profile to reflect the increased amount.
  • Have us delete any data we have about you. Please note that the right to deletion is not absolute, and can depend on the context of the request, so it doesn’t always apply.
  • Express any concern you have about our use of your data.

Why do we request this information?

We need a certain amount of information from you in order to provide our service to you.

For example, if you are looking to buy or rent a property and you register with us we will request information which is as detailed above, your name, your email address for communication purposes and for sending you properties which may be of interest to you, your telephone number for confirming viewings and your registration criteria and for periodically keeping in touch with you during your search for property.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfil your request.

If you proceed to market your property for Sale or Let through us we will require client due diligence from you as required under the Money Laundering Order (Jersey) 2008.

If you proceed to purchase or rent a property through us we will require client due diligence from you as required under the Money Laundering Order (Jersey) 2008 on the basis that you are a customer in a one off transaction.

Why do we use your data?

Legitimate interests.

How do we use your data?

We use information about you in the following ways:

  • To process information that you have submitted to us;
  • To provide you with products and services;
  • To provide you with information about property listings, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes; and
  • To inform you of service and product changes.
  • To inform you of property listing price changes.
  • To comply with our contractual obligations we have with you;
  • To help us identify you and any accounts you hold with us;
  • To enable us to review, develop and improve the website and services;
  • To provide customer care, including responding to your requests if you contact us with a query;
  • To administer accounts and keep track of billing and payments;
  • To conduct due diligence (CDD)
  • To conduct credit and reference checks
  • To detect fraud and to make sure what you have told us is correct;
  • To carry out marketing and statistical analysis;
  • To review job applications;
  • To notify you about changes to our website and services;

How we obtain your information

In the course of providing services to you or receiving services from you, we collect information that personally identifies you.
The information we collect about you (or your staff) comes from:

  • contact forms on the website, enquiries over email and telephone enquiries to the office;
  • Open viewings or other events that you register to attend with us;
  • publications and notifications that you sign up to receive from us;
  • your registration with ND Estates on our website, www.ndestates.com;
  • application forms or other materials you submit to us during the course of your business relationship with us, for example a tenancy application;
  • your interactions with us, transactions and use of our products and services (including the use of our website and Jersey House Prices);
  • your business dealings with us, including via email, telephone or as stated in our contracts with you;
  • depending on the products or services you require, third parties (including for credit and money laundering checks, among other things); and
  • recording and monitoring tools that we may use for compliance or security purposes (e.g. monitoring emails).

Where you are our client or applicant, the Personal Information that we collect includes:

  • your name, title and contact details;
  • your professional title and occupation;
  • your address;
  • your age and marital status;
  • financial information;
  • IP address or our internal electronic identifiers;
  • information which we need to conduct 'client due diligence' checks such as details relating to your passport, utility bills, credit history; and
  • other information you provide to us during your dealings with us or which we require to provide you with our services.

Retention periods

We will keep your personal data for the duration of the period you are a customer of ND Holdings Limited. We shall retain your data only for as long as necessary in accordance with applicable laws.

On the closure of your account, we may keep your data for up to 10 years after you have cancelled your services with us. We may not be able to delete your data before this time due to our legal, regulatory, and/or accountancy obligations. We may also keep it for research or statistical purposes. We assure you that your personal data shall only be used for these purposes stated herein.

Security

We encrypt your data when it is in transit to ensure that it cannot be read by anyone else. We use technologies like HTTPS for this website or Transport Layer Security for email.

This website uses Google AdWords

This website uses the Google AdWords remarketing service to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an enquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to the ND Estates website. Of course, any data collected will be used in accordance with our own privacy policy and Google’s privacy policy.

This website uses Facebook Advertising

This website uses the Facebook Advertising remarketing service to advertise on Facebook (including its audience network) to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an enquiry. This could be in the form of an advertisement on the Facebook Feed or Messenger Platform, or a site in the Facebook Audience Network. Third-party vendors, including Facebook, use cookies to serve ads based on someone’s past visits to the ND Estates website. Of course, any data collected will be used in accordance with our own privacy policy and Facebook’s

You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.

This website uses Cookies & Pixels

This website uses cookies, third parties, including, but not exclusively, Facebook, Google, LinkedIn, Twitter and Heap who may use cookies, pixels, web beacons and other storage technologies to collect or receive information from our websites and elsewhere on the Internet and use that information to provide measurement services and target ads to you.

You can opt out of the collection and use of information for ad targeting at various sites including About Ads and Your Online Choices.

If you feel that we are not abiding by this privacy policy, you should contact us immediately.

UPDATES TO THIS PRIVACY POLICY

25 May 2018 - updated.